Our Story

Built for the Rush

360AI exists because great hospitality shouldn’t collapse under pressure — and no restaurant team should have to choose between serving customers and surviving the shift.

A Holiday Dinner & a $1.5B Wake-Up Call

In December 2025, our founder walked into a Houston restaurant during the holiday rush. The wait was brutal. Servers were sprinting. Tables were abandoned. Orders were wrong. A great night out had turned into a stress test that nobody signed up for.

It wasn’t the staff’s fault. They were overwhelmed by volume that no human team could have handled alone. And with the 2026 FIFA World Cup — the largest sporting event ever hosted in North America — bringing an estimated $1.5 billion in economic impact and 500,000 visitors to Houston (Houston Host Committee), the moment was clear: this city’s restaurants needed a solution before the world showed up.

360AI was founded that same month.

Amplify restaurant operations 360 degrees — every channel, every shift, every guest.

We believe AI should do more than answer FAQs. It should handle the entire customer journey — in-store questions, online orders, phone calls — so your team can stay focused on what they’re great at: hospitality.

15+
Years in Business Operations
2026
FIFA World Cup — Houston
360°
Full-Channel AI Coverage

The Founder

Wilson Q. Nguyen, Founder & CEO of 360AI

Founder & CEO

Wilson Q. Nguyen

CPA  ·  Houston, TX

Wilson is a veteran business advisor and Certified Public Accountant with over 15 years of experience helping companies — from energy giants to multinational manufacturers — optimize operations and drive measurable results.

His career spans Deloitte, BDO, RSM, and Environmental Resources Management (ERM), where he engineered tax strategies that saved clients up to $4 million per year and led cross-industry operational transformation. He holds a Master’s in Accountancy from the University of Houston, Bauer College of Business (GPA 3.8) and a Texas CPA license.

That same analytical rigor is what he’s now applying to restaurants. As a Houston-based professional who has spent his career finding operational inefficiencies in complex businesses, Wilson saw clearly what the hospitality industry was leaving on the table — and built 360AI to fix it.

CPA Licensed Big 4 Alumni M&A Advisory Operations Strategy Houston, TX

Our Principles

Speed That Scales

Restaurants live and die by the rush. Our AI responds instantly — no lag, no queues, no dropped calls — whether you serve 50 or 500 guests at once.

🤝
Staff First

AI isn’t here to replace your team. It’s here to protect them from burnout, so they can do what technology never will: build real connections with guests.

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Results You Can Measure

As a CPA-founded company, we believe every dollar spent should show up on your bottom line. We track the ROI so you don’t have to wonder if it’s working.

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